We take pride in keeping our customers satisfied.
During and after construction, we are always looking for ways to improve the quality of the service we provide. Our customer care team works with new homeowners to ensure that expectations are met and that construction, finishing and landscaping details are completed to Millennium’s – and our customers’ – exacting standards. In addition to receiving a pre-delivery home orientation, each new homeowner is presented with an owner’s manual. This comprehensive guide contains service contact telephone numbers for every feature of your new home – from appliance repairs companies to plumbers. Vancouver Real Estate
Millennium customer care staff are happy to assist new owners in attending to deficiency repairs within recognized warranty tolerances as set out in the National Home Warranty booklet. Besides caring for numerous home owners, the Millennium service department monitors its performance regularly, liaises with property managers and strata councils and provides staff and contractors with ongoing educational sessions.
Customer service is integral to how we do business at Millennium. It is why we are one of BC’s most trusted home builders.